Highest Point Membership Terms & Conditions

Welcome to Highest Point. By applying for or purchasing a Highest Point membership, you agree to the following Terms & Conditions.

1. Membership

1.1. Highest Point membership costs R100 and is valid for six (6) months from the date the membership is activated.

1.2. Membership is personal to the registered member and may not be transferred, sold, shared or used by another person.

1.3. Membership provides access to the Highest Point member space and applicable member benefits, subject to our venue rules and these Terms & Conditions.

1.4. Membership does not guarantee access to the premises at all times. Highest Point reserves the right to temporarily restrict access where necessary for operational, safety, security or legal reasons.

2. Payment

2.1. The membership fee is R100 for a six-month membership.

2.2. Membership will only become active once payment has been successfully received and the membership has been approved.

2.3. Members are responsible for providing accurate and up-to-date information when registering for membership.

3. Refund Policy

3.1. Membership fees are non-refundable once membership has been activated or access to the membership benefits has been provided, subject to any rights that may apply under South African law.

3.2. No refund will ordinarily be provided where a member:

changes their mind after purchasing membership;

decides not to use their membership;

does not visit the premises;

does not make use of their membership benefits; or

voluntarily cancels their membership during the six-month membership period.

3.3. Where a membership is suspended or terminated due to a breach of these Terms & Conditions, misconduct or illegal activity, the member will ordinarily not be entitled to a refund, subject to applicable law.

4. Cancellation by the Member

4.1. Members may request cancellation of their membership at any time.

4.2. Cancellation of a membership by the member does not automatically entitle the member to a refund of the membership fee.

4.3. Once a membership has been cancelled, access to membership benefits may be discontinued.

5. Suspension or Termination by Highest Point

5.1. Highest Point reserves the right to suspend or terminate a member's membership and/or refuse access to the premises where a member engages in unacceptable, threatening, disruptive or unlawful conduct.

5.2. This includes, but is not limited to:

engaging in or attempting to engage in illegal activity;

violence, threats or intimidation;

harassment or abusive behaviour towards staff, members or visitors;

theft or attempted theft;

damaging Highest Point property;

deliberately providing false or misleading information;

causing significant disruption to the premises or other members;

refusing to follow reasonable instructions from staff or management;

breaching the rules of the premises; or

any other behaviour that, in Highest Point's reasonable opinion, compromises the safety, security or enjoyment of the space.

5.3. Highest Point reserves the right to cancel a membership immediately, without prior warning, where the circumstances are serious or where immediate action is reasonably necessary for the safety or security of staff, members, visitors or the premises.

5.4. Where appropriate, Highest Point may ask a member to leave the premises immediately.

5.5. Serious or suspected illegal activity may be reported to the relevant authorities.

5.6. A membership terminated due to misconduct, illegal activity or a serious breach of these Terms & Conditions will ordinarily not be eligible for a refund, subject to applicable South African law.

6. Member Conduct

All members are expected to treat Highest Point staff, management, members and visitors with respect.

Members agree to:

comply with all applicable laws;

follow reasonable instructions from Highest Point staff and management;

respect other members and visitors;

respect Highest Point's property and facilities;

comply with all venue rules and safety requirements; and

behave responsibly while using the premises.

Highest Point is intended to be a safe, respectful and enjoyable environment for its members and staff. Behaviour that negatively affects this environment may result in membership suspension or termination.

7. Membership Access & Delivery Policy

7.1. Highest Point membership is a membership/access service and not a physical product.

7.2. Where membership is purchased online, confirmation of successful payment and membership activation may be provided electronically using the contact details supplied during registration.

7.3. Where a physical membership card or other membership identification is issued, the member may be required to collect it from the Highest Point premises.

7.4. Membership access will generally be made available once payment has been successfully processed and the membership has been activated.

7.5. Highest Point is not responsible for delays caused by incorrect information supplied by the member, payment-provider delays, technical issues outside our reasonable control, or other circumstances beyond our control.

8. Membership Misuse

8.1. A member may not allow another person to use their membership.

8.2. Highest Point may request reasonable identification or verification before granting access to the premises.

8.3. Membership credentials must be kept secure by the member.

8.4. Any suspected misuse of a membership may result in the membership being suspended or terminated.

9. Changes to Membership

9.1. Highest Point reserves the right to reasonably change its membership benefits, venue rules, operating procedures or opening arrangements where necessary.

9.2. Nothing in these Terms & Conditions is intended to remove or limit any rights a consumer has under applicable South African law.

10. Privacy

10.1. Personal information provided during membership registration and payment will be handled in accordance with Highest Point's Privacy Policy and applicable South African data-protection legislation.

11. General

11.1. These Terms & Conditions are governed by the laws of the Republic of South Africa.

11.2. If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

11.3. Highest Point reserves the right to update these Terms & Conditions from time to time. The current version will be made available on the Highest Point website.

12. Acceptance of Terms

By purchasing or applying for a Highest Point membership, you confirm that you have read, understood and agreed to these Terms & Conditions.

By becoming a member, you specifically acknowledge that:

• The membership fee is R100 and the membership is valid for six months.

• Membership fees are generally non-refundable once the membership has been activated or access has been provided.

• Membership may be cancelled by the member, but cancellation does not automatically entitle the member to a refund.

• Highest Point may suspend or terminate membership where a member engages in illegal activity, misconduct, threatening behaviour or seriously breaches the rules of the premises.

• Members are required to behave respectfully and comply with the rules of Highest Point.

• These Terms & Conditions are subject to applicable South African law.