Privacy Policy

Privacy Policy

Website: www.highestpoint.co.za
Owner: The Highest Point Private Cannabis Club

At The Highest Point, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

Highest Point Privacy Policy

Last Updated: 14 September 2026

Highest Point respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how Highest Point collects, uses, stores and protects personal information when you visit our website, register for membership, contact us, make a purchase or otherwise interact with us.

1. Who We Are

This Privacy Policy applies to Highest Point and the website operated by Highest Point.

For any questions regarding this Privacy Policy or how your personal information is handled, please contact us through the contact details provided on our website.

2. Information We Collect

Depending on how you interact with Highest Point, we may collect information such as:

Your name and surname;

Contact details, including telephone number, email address and other contact information;

Membership registration information;

Information required to verify or administer your membership;

Payment and transaction information;

Information you provide when contacting us;

Information relating to your use of our website;

Technical information such as your IP address, browser type and device information; and

Any other information you voluntarily provide to us.

We only request information that is reasonably necessary for the relevant purpose.

3. How We Use Your Information

We may use your personal information to:

Process and administer your Highest Point membership;

Confirm and manage payments;

Provide access to membership benefits and services;

Communicate with you regarding your membership;

Respond to enquiries, questions or requests;

Provide customer support;

Process orders or other transactions where applicable;

Improve our website, services and customer experience;

Maintain the security of our website and premises;

Prevent fraud, abuse or unlawful activity;

Comply with applicable legal and regulatory requirements; and

Send promotional or marketing communications where permitted by law and where appropriate consent has been obtained.

4. Online Payments

Where you make a payment through our website, your payment may be processed by a third-party payment provider such as PayFast or another payment service provider used by Highest Point.

Highest Point does not require or intend to store your full banking or card details on our own systems.

Payment information may be processed directly by the relevant payment provider in accordance with that provider's own privacy and security policies.

5. Sharing of Personal Information

We will not sell your personal information.

We may share personal information with trusted third parties where reasonably necessary to operate our business and provide our services.

These parties may include:

Payment processors;

Website and hosting providers;

Technology and software providers;

Marketing or communication service providers;

Professional advisers;

Service providers assisting us with our business operations; and

Government authorities, law-enforcement agencies or other parties where we are legally required or permitted to do so.

Where appropriate, we take reasonable steps to ensure that third parties who process personal information on our behalf handle that information appropriately and securely.

6. Marketing Communications

Where you have provided the appropriate consent, Highest Point may use your contact details to send you information about:

Highest Point;

Memberships;

Events;

Promotions;

Products and services; and

Other news or updates that may be relevant to you.

You may unsubscribe from promotional communications at any time by following the unsubscribe instructions provided in the communication or by contacting us.

7. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve functionality, understand how visitors use the website and improve our services.

Cookies may be used for purposes such as:

Website functionality;

Remembering preferences;

Understanding website traffic and usage;

Website security; and

Marketing or advertising, where applicable.

You can adjust your browser settings to manage or disable cookies. Disabling certain cookies may affect the functionality of parts of the website.

8. Protection of Personal Information

Highest Point takes reasonable technical and organisational measures to protect personal information against:

Loss;

Misuse;

Unauthorised access;

Unauthorised disclosure;

Alteration; and

Destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. While we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or through our website.

9. Retention of Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, or for as long as required by applicable law.

Certain information relating to transactions, payments, memberships and accounting may need to be retained for legal, regulatory or business-record purposes.

10. Your Rights

Subject to applicable South African law, you may have rights regarding your personal information, including the right to:

Request access to personal information we hold about you;

Request correction of inaccurate or incomplete information;

Request that information be deleted where there is a lawful basis to do so;

Object to certain uses of your personal information;

Withdraw consent where processing is based on consent; and

Lodge a complaint regarding the handling of your personal information.

Requests may be made using the contact details provided on our website.

11. Children's Information

Our services are not intended for individuals who are not legally permitted to access our premises or services.

We do not knowingly collect personal information from children where such collection would be unlawful.

If you believe that a child has provided personal information to us unlawfully, please contact us so that we can take appropriate action.

12. Third-Party Websites

Our website may contain links to third-party websites, social-media platforms or other external services.

Highest Point is not responsible for the privacy practices, content or security of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

13. Changes to This Privacy Policy

Highest Point may update this Privacy Policy from time to time to reflect changes to our services, website, technology or legal requirements.

The most recent version will be published on this website with the applicable Last Updated date.

14. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the way Highest Point handles personal information, please contact us using the contact details available on our website.

POPIA

Highest Point is committed to processing personal information in accordance with applicable South African privacy and data-protection legislation, including the Protection of Personal Information Act, 2013 (POPIA).

By using our website, registering for membership or providing personal information to Highest Point, you acknowledge that you have read and understood this Privacy Policy.

7. Contact Us

For any questions regarding this policy or your personal data, please contact us at:
📧 info@highestpoint.co.za